Driving Quality Innovation with River Island

Founded in 1948 and still family-run today, River Island has grown into one of the UK high street’s most recognised names, with one of the largest in-house design teams in the industry and a presence in stores and online across more than 125 countries.

Operating at the scale and pace of a recognised British fashion brand, finding a reliable and consistent quality partner is essential.

We know that maintaining product integrity across a large and geographically diverse supplier network requires clear information, consistent processes, and a shared commitment to continuous improvement.

With real-time visibility through CLIV, River Island has greater oversight of quality performance across its supply base. A standardised approach to inspection and reporting helps ensure that quality is assessed, recorded, and communicated consistently across different sourcing regions. 

CLIV brings the resulting information together in one place, giving River Island a clearer view of performance and helping its teams collaborate more closely with vendors.

That is where quality data becomes useful. It gives brands the evidence to have more focused conversations with suppliers and make better decisions earlier in the production process.

At TWO EIGHT ONE, we understand that true partnership means supporting and learning alongside our customers as their operations evolve.

Get in touch to discuss how we can help improve your product quality.